Law firms · missed-retainer scorecard
How many retainers are you
losing to voicemail?
Someone with a real case calls once. If they hit voicemail, they call the next firm on Google. This works out what that costs your firm each month.
80 calls/mo
People calling about a potential case.
$8,000
Your typical case value.
20%
Of connected callers, how many retain.
40%
Evenings, weekends, during court.
70%
Voicemail, no callback, gone to the next firm.
Retainer revenue lost to missed calls
$0
$0
per month
0
cases lost / year
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